Empowering Communities Together
Counterpoint Community Services
Join us in creating inclusive spaces that foster growth, connection, and resilience across diverse communities.
Our Commitment to Community
For over 55 years, Counterpoint Community Services has been a cornerstone of support and advocacy, dedicated to building inclusive community centres that welcome everyone. Our mission is to empower individuals and families by providing holistic services tailored to the unique needs of our diverse community. We celebrate cultural diversity and work tirelessly to ensure that every community member feels supported and connected.
Our expertise lies in providing holistic, community-focused support to the general public as well as specific groups, including Aboriginal and Torres Strait Islander people and individuals from diverse ethnic and cultural backgrounds. This breadth of experience allows us to address the unique challenges and opportunities faced by different communities.
We have a rich history of running programs tailored to specific cultural groups, ensuring everyone feels supported and connected. These include groups for:
- Chinese speakers, with dedicated sessions for Cantonese and Mandarin speakers
- Russian speakers
- Spanish speakers
- Vietnamese community members
- Indonesian community members
- Pacific Islanders
- Sierra Leone community
Through our centres, we foster connections, celebrate diversity, and empower individuals and families to thrive. Whether you’re seeking support, a sense of belonging, or access to programs designed to meet your needs, our centres are here for you. Together, we’re building stronger, more vibrant communities.
Our Comprehensive Centre Support Services

At Counterpoint Community Services, our local community centres provide a wide array of services and programs designed to empower individuals, families, and community groups. We are proud to be leaders in fostering community connections, planning, and resilience.
Our centres are more than just a place to access services—they are hubs of leadership, support, and connection. Whether you need help, want to attend an event, or seek involvement in community planning and activities, we’re here for you. Together, we are building stronger, more inclusive, and resilient communities, one step at a time.
Support and Advocacy
We offer personalised assistance to help individuals and families navigate challenges and achieve their goals, ensuring everyone has access to the resources they need.
Community Development
Our initiatives strengthen community networks by supporting resident action groups and cultural organizations, driving positive change and fostering collaboration.
Community Events
From vibrant festivals to educational workshops, our events bring people together, celebrate diversity, and build lasting connections within the community.
Community Leadership:
Active involvement in local community planning, engagement initiatives, and emergency response efforts, demonstrating our commitment to creating safer, more prepared communities.
Meeting Spaces
Affordable and accessible venues for small and large events, available to local groups, organizations, and residents.
Technology Access:
Free use of computers, internet, and office facilities to support personal, educational, and professional needs.
Social, Educational, and Cultural Programs
A wide variety of enriching activities and programs aimed at learning, cultural exchange, and community building.
Specialist Services from Partner Agencies:
Collaborations with expert organizations to provide services such as aged care support, legal aid, health services, counseling, and harm reduction programs.
EAPA Vouchers:
Energy Accounts Payment Assistance (EAPA) Vouchers, helping individuals and families manage energy bill challenges in times of financial hardship.
Counterpoints Factory Community Centre
67 Raglan Street, Waterloo, NSW 2017
Facebook: Counterpoint Community Services
Phone: 02 9698 9569
Email: info@counterpointcs.org.au
Monday to Thursday 9:15 to 4:15
Evening and weekend activities varies check E-News for details
Counterpoints Multicultural Centre
73 Garden Street, Alexandria, NSW 2015
Facebook: Counterpoint Multicultural Services
Phone: 02 9319 4073
Email: info@counterpointcs.org.au
Monday to Thursday 9:15 to 4:14 Fridays 9:15- 12:00
Glebe – coming soon
What Our Community Says
Client
“Counterpoint’s programs have been a lifeline for my family. Waterloo’s community centre always provides access to services and resources, but it is
underfunded, which is unfair.”
Mrs Guo
“I am truly thankful for Counterpoint’s support, which is putting my life on the right track.”
Yayuan
“The Multicultural Centre has been a place of learning and growth for me. “I am now Australian, and this wouldn’t have been possible without Counterpoint.”
Join Us in Making a Difference
Become a vital part of our community by volunteering, attending our vibrant events, or accessing our support services. At Counterpoint Community Services, your involvement helps us foster inclusivity and empowerment. Together, we can build stronger, more connected communities.