Who is Counterpoint?

Counterpoint Community Services Inc. has been a trusted provider of support and advocacy services for individuals, families, and community groups for decades. Specialising in working with social housing residents across the City of Sydney, we are passionate about fostering inclusive, thriving communities.

With a unique structure guided by a resident-led management committee and supported by a team of dedicated professionals, Counterpoint is deeply embedded in the communities we serve. We not only provide direct services but also act as a central hub for other essential local organisations and grassroots community groups. This collaborative approach enables us to amplify the impact of community efforts and deliver meaningful change.

Our roots run deep. The Factory Community Centre, established in 1977, and South Sydney Community Aid, founded in 1968, came together in 2017 to form what is now Counterpoint Community Services Inc. Together, we bring over five decades of experience in empowering communities and building connections.

As a not-for-profit, public benevolent institution and registered charity, we are committed to supporting vulnerable populations, particularly those in social housing, with a focus on compassion, respect, and equity. Through practical programs, partnerships, and advocacy, Counterpoint is dedicated to helping individuals and communities achieve their goals and overcome challenges.

At Counterpoint, we don’t just work for the community—we work with the community.

Our Governance

At Counterpoint Community Services, we take pride in being locally owned and run by our community. Transparency and participation are at the heart of what we do, so we’ve made essential governance documents and forms, including our Constitution, Membership Form, and Board Nomination Form, available for download.

Remember and check out our Annual reports under our resource section.

We’d love for you to become a member and help shape the direction of our organisation. Your voice matters, and your involvement ensures we continue working together to make a real difference right here in our community. Join us today and be part of something significant!

Our Mission 

The Association’s objectives are to assist in the relief of poverty, sickness, suffering, distress, misfortune, destitution, or helplessness by fostering the growth of community life and community services and working with the community to build capacity, connection, well-being, and resilience. To achieve the above objective, the Association shall facilitate appropriate activities and offer itself as a charitable and publically benevolent organisation and resource for people.

We will work with other community groups and organisations whose objectives align with the Associations. To this end, the Association will pursue resources and operational activities that will aid us in attaining our objectives, including, but not limited to, the provision of:

Community Development Services for all, particularly community members in vulnerable situations and those experiencing deep and persistent disadvantages.

Provision of Community Support Services and Facilities for individuals, families, and community groups. 

Capacity Building for individuals, families, community groups, and other organisations aligned with our objectives.

Community Advocacy that is independent and impartial, representing the diversity of our communities, with a particular emphasis on amplifying the voices of community members who have had limited opportunities to share their views with those in positions of power. 

Community Events that promote harmony, diversity, and inclusion. 

Social Enterprises that enable us to further our aims.

Specialised children’s services that foster education, family support, child safety, and wellbeing. 

We will partner with other organisations and community groups whose objectives align with our Association and which help advance our goals. This will include, but is not limited to, auspicing, participating in appropriate consortia and inter-agencies, and entering suitable Memorandums of Understanding (MOU)

Any other service or activity that furthers or is incidental to our objects.